Membership - FAQs

Membership FAQs

How will I know when my annual membership is due?

A renewal notice will be sent when your membership payment is due. Your Ancestor mailing label also includes your 'renewed to' date.  For any queries regarding your membership contact (03) 9662 4455 or send us an email.

How are cards used?

As a requirement all members must wear their cards whilst visiting the library. GSV lanyards ($5.00 each) are available for purchase from administration. Otherwise, members are given card holders upon receiving their membership cards.

Why do I need to scan my card?

By scanning your card the GSV will gain reliable statistical data from which we can improve our knowledge of how to better serve you, our members.

What happens if I lose my card?

Replacement cards can be issued for a cost of $7.00.